Privacy Policy

Privacy Policy

Elemental Athletics

Effective Date: May 26, 2026

Introduction

Elemental Athletics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, services, and related platforms, including services provided through Exercis.com.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth (if provided)

  • Emergency contact information (if provided)

Account Information

  • Username and password

  • Membership details

  • Service subscriptions

  • Purchase history

Payment Information

Payment information may be collected and processed by secure third-party payment processors. Elemental Athletics does not store complete credit card information on its own servers.

Health and Fitness Information

  • Fitness assessments

  • Workout history

  • Exercise programs

  • Health and wellness information voluntarily provided by users

  • Progress tracking data

  • Goals and performance metrics

Device and Usage Information

  • IP address

  • Device information

  • Browser type

  • App usage statistics

  • Log data

How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Process memberships and payments

  • Schedule appointments and training sessions

  • Deliver workout programs and online coaching services

  • Communicate with users regarding services and account activity

  • Send appointment reminders and scheduling updates

  • Improve our products and services

  • Provide customer support

  • Comply with legal obligations

SMS and Text Messaging Communications

By providing your phone number and opting into SMS communications, you consent to receive text messages from Elemental Athletics regarding:

  • Appointment reminders

  • Membership updates

  • Account notifications

  • Class schedules

  • Service announcements

  • Promotional and marketing communications (where consent is provided)

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying:

STOP to unsubscribe

For assistance, reply:

HELP or contact us directly at andreas@elementalathletics.com.

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Third-Party Service Providers

We may use trusted third-party providers to operate our business, including:

  • Exercis.com

  • Payment processing providers

  • Email service providers

  • SMS and communication providers, including Twilio

These providers may have access to information only as necessary to perform services on our behalf and are required to protect your information.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may disclose information only:

  • To provide requested services

  • To comply with legal obligations

  • To protect the rights, safety, and security of Elemental Athletics and its users

  • In connection with a business transfer, merger, or acquisition

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Privacy Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information where permitted by law

  • Withdraw consent for certain communications

  • Opt out of marketing communications

To exercise these rights, contact us at:

andreas@elementalathletics.com

Children's Privacy

Our services are not directed toward children under 13 years of age without parental consent. We do not knowingly collect personal information from children under 13.

California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws. Requests regarding personal information may be submitted to:

andreas@elementalathletics.com

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date.

Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Information

Elemental Athletics

Website: www.elementalathletics.com

Email: andreas@elementalathletics.com